The agreement betweenyour company and us.

Rivet is operated by Bilitech LLC, a Wyoming limited liability company with its registered office at 30 N Gould St Ste N, Sheridan, WY 82801, United States (together, "Rivet", "we", "us"). The entity named on your invoice is the entity you contract with for the plan.

These terms govern your use of the Rivet website, dashboard, mobile access and API (the "Service"). They are a contract between Rivet and the company that opens a workspace (the "Company", "you"). By opening a workspace, clicking to accept, or using the Service, you agree to them.

These documents also apply and form part of your agreement with us: our Privacy notice, our Refund policy, the fee schedule on the pricing page, and the account, card and payment terms of each partner institution that you accept during onboarding or before first use of a product.

In short · A registered company, a person authorised to act for it, and a supported country.

The Service is for companies, not individuals. To open a workspace the Company must be a legal entity registered in a country we support, engaged in a lawful business that is not on our restricted list, and able to complete verification.

The person who opens the workspace confirms that they are at least 18, that they are authorised to bind the Company to these terms, and that the information they give about the Company, its directors and its beneficial owners is accurate and complete. If you are not authorised, do not open a workspace.

We may decline to open a workspace, or to enable a particular product for a workspace, at our discretion or because a partner institution has declined. We are not obliged to give a reason, though we will where the law lets us.

Before a workspace can hold funds we verify the Company (know-your-business), each beneficial owner and controlling person, and the person opening the account. We use identity-verification providers and the partner institutions’ own checks to do this. You agree to provide the documents and information requested, and to tell us within 30 days if any of it changes. That includes a new director, a new owner above the reporting threshold, a change of registered address, or a change of business activity.

Verification is ongoing, not one-off. We, or a partner institution, may ask for updated documents, the source of particular funds, or an explanation of particular transactions at any time. A workspace may be restricted until a request is answered.

You consent to us and our partner institutions making the enquiries we consider necessary to verify the information you give, including with credit reference agencies, sanctions and politically-exposed-person lists, fraud-prevention databases and public registers.

Different products may be enabled at different times. A named bank account in one currency, a card programme or a digital-asset product may each need its own partner approval, and may be available to some workspaces and not others.

In short · We build and operate the software. Regulated institutions hold and move the money.

Rivet is not a bank and does not itself hold customer funds, issue cards, or operate payment rails. Named bank accounts, balances, card issuing, fiat payouts, currency conversion and digital-asset services are each provided by a partner institution under its own terms, which you accept during onboarding or on first use of that product. Where these terms and a partner institution’s terms conflict about a product it provides, its terms prevail for that product.

Funds in a named bank account or balance are held by the relevant partner institution, not by Rivet, and are not pooled on our balance sheet. Whether, and to what extent, any deposit protection scheme applies depends on the partner institution, the currency and the country, and is described in that institution’s terms. Digital assets are not deposits, are not legal tender, and are not covered by deposit protection.

A partner institution may decline, delay, reverse or return a transaction, freeze a balance, or end its relationship with the Company under its own terms and its own legal obligations. Where that happens we will pass on what we are permitted to, and help you move funds or records where we can.

We may change, add or replace partner institutions. Where a change affects your account details or the terms you have accepted, we will give you reasonable notice and any steps you need to take.

Administrators can invite people to the workspace and assign each a role. The Company is responsible for every action taken in its workspace by an authorised user, whether or not the Company intended it, and for keeping the list of authorised users current. Remove people the day they leave.

Roles, spending limits, card controls and approval thresholds are tools the Company configures. We apply them as configured. We are not responsible for a transaction that was within the limits and approvals the Company set at the time.

Each authorised user must keep their own credentials confidential, use multi-factor authentication where offered, and never share a login. Tell us immediately at [email protected] if you suspect that a login or a card has been compromised.

Each authorised user must also agree to these terms as they apply to their use of the Service, and to our Privacy notice. By inviting a person, the Company confirms it has the right to share that person’s details with us and with the partner institutions.

Payment instructions are executed as you give them. Check the beneficiary details, currency and amount before you confirm. Once a payout has been sent to a payment rail it usually cannot be recalled. Where a recall is possible, the partner institution decides, and its fees may apply.

Delivery times shown in the Service are estimates based on the rail and the receiving institution. Correspondent and receiving banks may deduct their own fees from an international wire, so the amount that arrives can be less than the amount sent.

Currency conversion is executed at the rate quoted to you at the time you confirm, which includes our margin. A quote is valid for the period shown and then lapses. Rates move. A completed conversion is not reversed because the rate later changed.

Incoming funds are credited when the partner institution receives and clears them. Funds received in error, or reversed by the sending institution, may be debited from your balance. If your balance is insufficient you agree to repay the shortfall on request.

A batch payout is one instruction containing many legs. Each leg settles on its own. A failed leg is returned to your balance and can be retried on its own. It does not affect the other legs, and does not entitle the Company to reverse the legs that succeeded.

We and our partner institutions may set transaction, daily and monthly limits, and may hold a transaction for review. Limits are shown in the dashboard where they apply.

Cards are issued by a partner card issuer under a card programme and are governed by the cardholder terms you accept when a card is created. Cards are for business expenditure by the Company’s authorised users. The Company is liable for all transactions made with cards it has issued, including those that exceed a control the Company later changed.

A cardholder must keep the card, its number and any PIN secure and must not share them. The Company must freeze or cancel a card the moment it suspects misuse, and tell us the same day.

Disputes about a card transaction (goods not received, an amount charged twice, a merchant you do not recognise) are handled through the card network’s dispute process under the cardholder terms. Raise them in the dashboard promptly. The network sets the time limits, and a late dispute may not be accepted.

Physical cards are available on paid plans and are delivered to the address you give. Ownership of the physical card stays with the issuer.

In short · On-chain transfers are final. A wrong address or wrong network means lost funds.

Where enabled, the Service lets the Company deposit, hold, convert and withdraw supported stablecoins through a partner digital-asset service provider. Only the assets and blockchain networks shown in the dashboard are supported. Sending an unsupported asset, or a supported asset on an unsupported network, to a deposit address will usually result in permanent loss, and we cannot recover it.

Blockchain transactions are irreversible once broadcast. Verify the destination address and network before you confirm. Network (gas) fees are set by the network, vary, and are shown before you confirm.

Stablecoins are issued by third parties and are backed and redeemable according to those issuers’ own terms. They are not deposits, not legal tender, and may lose value or become unavailable. The Company accepts these risks when it uses the product. Digital-asset products are not available in every jurisdiction.

Plans and their fees are set out on the pricing page. The Starter plan is free. Growth and Scale are billed monthly in advance, in US dollars, from the day you subscribe, and renew automatically until cancelled. Enterprise is priced by agreement.

Transfer fees and the conversion margin are charged per transaction, at the rate for your plan on the day of the transaction, and are shown before you confirm. Card fees, where they apply, are shown when a card is created. Fees that belong to a partner institution, such as a correspondent bank’s deduction or a blockchain network fee, are passed through as incurred.

Plan fees are collected by our payment processor from the payment method on file. Transaction fees are deducted from the relevant balance at the time of the transaction. If a fee cannot be collected, we may deduct it from any balance in the workspace or restrict the workspace until it is paid.

Upgrading takes effect immediately and bills the difference for the rest of the current month. Downgrading takes effect at the end of the current month. Cancelling a paid plan stops the next renewal. The workspace keeps its paid features until the end of the month already paid for and then moves to Starter. Refunds are governed by the Refund policy.

We may change plan fees with at least 30 days’ notice by email to the workspace’s administrators. A change applies from the next renewal after the notice period. If you do not accept it, cancel before that renewal.

Fees are exclusive of taxes. Where a sales tax, VAT or similar tax applies to our fees it will be added to the invoice at the applicable rate.

The Company must use the Service only for its own lawful business, in compliance with the laws that apply to it, including sanctions, anti-money-laundering, tax and data-protection law. The Company must not use the Service, or allow it to be used, for any of the following:

• ·Money laundering, terrorist financing, sanctions evasion, tax evasion or fraud, or handling the proceeds of any crime.
• ·Acting on behalf of a third party without telling us — the workspace is for the Company’s own funds, not for holding or moving money for customers or other businesses unless we have agreed a programme in writing.
• ·Businesses on our restricted list, which includes unlicensed gambling, adult content, weapons and ammunition, controlled substances, unlicensed money-services and payment businesses, multi-level marketing, high-yield or guaranteed-return investment schemes, and any business a partner institution prohibits.
• ·Transactions with sanctioned persons, entities or countries, or with anyone the Company knows or should know is engaged in unlawful activity.
• ·Anything that infringes the rights of others, harms our systems or those of a partner institution, circumvents a limit or control, or attempts to access another company’s workspace.
• ·Reverse engineering the Service, scraping it, or using it to build a competing product.

We may investigate any suspected breach and may report it to partner institutions, law enforcement and regulators without notice to you, where the law requires or permits.

We protect the Service with measures that include encryption in transit and at rest, multi-factor authentication, role-based access, and logging of every action in a workspace. The Company is responsible for the security of its own devices, networks, email accounts and credentials, and for the people it authorises.

Review the transaction history regularly. Tell us at [email protected] as soon as you become aware of a transaction you did not authorise, and in any event within 60 days of it appearing in the history. Depending on the product, the partner institution’s terms set out what can be recovered and when. A late report may limit that.

Never act on an email, message or call asking for credentials, a one-time code or a payment to a "new account", even if it appears to come from us. We do not ask for passwords or codes, and we do not change our bank details by email.

The Company may close its workspace at any time from settings, once every balance has been withdrawn or transferred and no transaction is pending. Export your history, receipts and documents first. We keep them for the retention periods in the Privacy notice, but a closed workspace cannot be reopened.

We may restrict a product, hold a transaction, suspend a workspace or close it, with or without notice, where: the law, a court, a regulator or a partner institution requires it; we reasonably suspect fraud, a breach of these terms or of a partner institution’s terms, or a risk to other customers or to our systems; verification cannot be completed or is not kept current; fees remain unpaid; or the workspace has been inactive for 12 months with no balance. We will tell you the reason and how to resolve it unless we are prohibited from doing so.

On closure we will return any remaining balance to an account in the Company’s name, after deducting fees due and subject to any hold a partner institution or the law requires. Balances that cannot be returned may be treated as unclaimed property under the applicable law.

Sections that by their nature should survive closure continue to apply after the workspace is closed. That includes fees owed, liability, indemnity, governing law and records.

How we collect, use and share personal information about the Company’s owners, directors, team members and contacts is set out in our Privacy notice, which forms part of these terms. The Company confirms that it has a lawful basis to provide us with the personal information of each person it adds to the workspace, and has told those people that their information will be processed by us and by the partner institutions.

Transaction data, statements and audit logs are the Company’s business records. We keep them for as long as the law requires, typically at least five years after the workspace is closed. The Company can export them at any time while the workspace is open.

The Service, its software, design, documentation and trade marks belong to Rivet and its licensors. We grant the Company a limited, non-exclusive, non-transferable licence to use the Service for its own business for as long as these terms are in force. No other rights are granted.

Third-party names and logos shown in the Service identify the networks and institutions a transaction settles on. They are the property of their owners, and their appearance does not mean those owners endorse Rivet.

If you send us suggestions or feedback, we may use them without obligation to you. We will not name the Company in marketing without its written agreement.

The Service is provided "as is" and "as available". We do not promise that it will be uninterrupted or error-free, that a particular product or rail will remain available, or that a transaction will complete within an estimated time. Delivery estimates, exchange-rate quotes before confirmation, and information from partner institutions are given in good faith but are not guarantees.

To the fullest extent the law allows, Rivet is not liable for: loss caused by a partner institution, a payment network, a blockchain or a third-party service acting or failing to act; loss from a transaction that was authorised by an authorised user or was within the controls the Company configured; loss from incorrect beneficiary details, addresses or networks entered by the Company; loss of profits, revenue, business, goodwill or data, or any indirect or consequential loss; or loss caused by events outside our reasonable control.

Where we are liable, our total liability to the Company for all claims arising in any 12-month period is limited to the greater of (a) the plan fees the Company paid us in that period and (b) USD 1,000. Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for anything that cannot be limited by law.

Nothing on the Service is financial, investment, legal or tax advice. The Company is responsible for its own accounting, reporting and tax obligations.

The Company will indemnify Rivet, its affiliates and their officers, employees and partner institutions against any loss, liability, claim, fine or cost (including reasonable legal fees) arising from the Company’s or an authorised user’s breach of these terms, breach of law, misuse of the Service, or dispute with a third party, including a chargeback or reversal on a transaction the Company made.

These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules, except where the law of the Company’s country gives it protections that cannot be excluded.

If you have a complaint, write to [email protected] with the workspace name and the details. We aim to acknowledge within two business days and to give a final answer within 15 business days. Complaints about a product a partner institution provides may need to be passed to that institution. Its complaint process and any ombudsman or regulator it answers to will also be available to you.

Any dispute that is not resolved through that process will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Sheridan, Wyoming, in English, before a single arbitrator. Either party may instead bring a claim in small-claims court where it qualifies, and either party may seek an injunction in court to protect intellectual property or confidential information. Claims must be brought individually, not as a class or representative action.

We may update these terms. For a material change we will give the workspace’s administrators at least 30 days’ notice by email and in the dashboard before it takes effect, unless the change is required sooner by law or by a partner institution, or only adds a new product. Continuing to use the Service after the effective date is acceptance. If you do not accept a change, close the workspace before it takes effect.

The current version, its number and its effective date are always at rivet.global/terms. Earlier versions are available on request.

• ·Assignment. The Company may not transfer these terms or its workspace without our written consent. We may assign these terms to an affiliate or to a successor of our business, with notice.
• ·Notices. We send notices to the email addresses of the workspace’s administrators and in the dashboard. You send notices to the addresses in the Contact section.
• ·Entire agreement. These terms, the documents they incorporate and the partner-institution terms you accept are the whole agreement about the Service and replace any earlier understanding.
• ·Severability. If any part of these terms is found unenforceable, the rest continues to apply.
• ·No waiver. Not enforcing a term is not a waiver of it.
• ·Language. These terms are written in English. A translation is for convenience only. The English text governs.

Questions about these terms: [email protected]. Existing customers and anything about a live account: [email protected]. New business: [email protected].

Bilitech LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States. Every route, with response times, is on the contact page.